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Administrators • Re: After Browser Refresh, forced login (unknown error).

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Probably since the last update to 10.1.4.GA.4200000.UBUNTU20.64 UBUNTU20_64 FOSS edition,
What was your Zimbra version prior to the upgrade?
Users experience *sometimes* a forced logout after browser refresh. This happens on Chrome and FF, did not test other browsers.

So, while logged in to the Webintereface, press F5 or some other way to refresh the browser.
Case 1: Dialog: Are you sure to leave? -> still logged in after refresh
Case 2: Dialog: The page that you're looking for used information that you entered. Returning to that page might cause any action you took to be repeated. Do you want to continue? -> logged out, so you see the login screen with 'unknow error'.

So, sometimes, the form resubmission question is asked by the browser. Why?
Not sure why this might happen.

Does this depend on how long the user has been logged in?
Maybe the session expired and returns you back to the login page.

Do some of the users save the Zimbra login credentials in their browser? And some others don't? Maybe that explains why this happens to some users and it does not happen to some other users.

Statistics: Posted by adrian.gibanel.btactic — Tue Jan 28, 2025 12:10 pm



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